Terms of Purchase

Terms of Purchase

Last Updated: October 24, 2026

Payment may include applicable sales tax, value-added tax, or other consumption taxes where required. Customs duties, import taxes, or other local fees may apply depending on your destination country or region.

These Terms of Purchase ("Terms of Purchase") govern purchases of products and services available through https://nivqerahi.com (the "Website" or "Site").

The Website is operated by Zcd Hongkong Limited (the "Company"), doing business as NIVQERAHI.

Your use of the Website and these Terms is also subject to our Terms of Use, Privacy Notice, Shipping Policy, Return & Refund Policy, and other applicable policies.

PLEASE READ THESE TERMS OF PURCHASE AND OUR OTHER APPLICABLE POLICIES CAREFULLY BEFORE PLACING AN ORDER.

BY PURCHASING PRODUCTS OR SERVICES THROUGH OUR WEBSITE, YOU AGREE TO THESE TERMS, SUBJECT TO ANY RIGHTS OR PROTECTIONS THAT CANNOT BE WAIVED UNDER APPLICABLE CONSUMER PROTECTION LAWS.

1. GENERAL

These Terms of Purchase establish the conditions under which customers may purchase products and services through NIVQERAHI.

By placing an order, you represent that you are:

  1. At least 18 years of age, or otherwise legally authorized to make the purchase;

  2. Legally capable of entering into a binding agreement;

  3. Not prohibited from purchasing our products under applicable laws or regulations.

You agree to purchase and use products available through our Website in accordance with these Terms and all applicable laws and regulations.

You are responsible for providing accurate and complete information when placing an order, including:

  • Your name

  • Contact information

  • Billing information

  • Shipping address

  • Other information required to complete your purchase

You are also responsible for ensuring that the products you purchase may be lawfully imported, received, and used in your destination country or region.

Communications between you and our customer support team may be retained for customer service, quality assurance, fraud prevention, security, and legitimate business purposes, as described in our Privacy Notice.

2. PRIVACY NOTICE

NIVQERAHI respects your privacy and is committed to handling personal information responsibly.

Our Privacy Notice explains how we collect, use, store, disclose, share, and protect personal information when you:

  • Browse our Website

  • Place an order

  • Create an account

  • Contact customer support

  • Subscribe to communications

  • Otherwise interact with us

You can review our Privacy Notice through:

https://nivqerahi.com

Personal information may be processed for purposes including:

  • Processing and fulfilling orders

  • Managing payments

  • Preventing fraud

  • Arranging shipping and delivery

  • Handling returns, refunds, or exchanges

  • Providing customer support

  • Responding to customer inquiries

  • Improving our Website and shopping experience

  • Sending marketing communications where permitted

  • Complying with applicable legal obligations

Where required by applicable law, we will obtain consent before collecting or using certain personal information.

We may update our Privacy Notice from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be published on our Website.

3. PURCHASES

Order Processing

NIVQERAHI may decline, verify, or cancel an order where reasonably necessary and permitted by applicable law.

This may occur when:

  • A product is unavailable or out of stock

  • A product has been incorrectly priced

  • Payment authorization cannot be verified

  • An order appears fraudulent or unauthorized

  • Shipping information is incomplete or inaccurate

  • A delivery destination is not supported

  • An order cannot be fulfilled due to operational, legal, or logistical restrictions

We may contact you to verify order details before processing or shipping your purchase.

If an order is cancelled after payment has been collected, we will arrange a refund for the cancelled item or order to the original payment method, where applicable.

We also reserve the right, where permitted by law, to:

  1. Withdraw or modify promotional offers;

  2. Correct errors, inaccuracies, or omissions;

  3. Update prices, descriptions, specifications, promotions, availability, or other product information;

  4. Limit purchase quantities where reasonably necessary;

  5. Refuse orders that cannot be fulfilled.

Any changes affecting an order already accepted will be handled in accordance with applicable consumer protection laws.

4. PRODUCT AND SERVICE DESCRIPTIONS

NIVQERAHI aims to provide clear and accurate information about products available through our Website.

We make reasonable efforts to ensure that product descriptions, images, colors, specifications, dimensions, features, and pricing are accurate and up to date.

However, minor differences may occur due to:

  • Photography

  • Lighting conditions

  • Screen or device settings

  • Manufacturing variations

  • Packaging updates

  • Supplier updates

Product colors and finishes may appear slightly different depending on your device or display settings.

Customers should carefully review available product information before purchasing, including:

  • Product dimensions, where provided

  • Selected color or finish

  • Available sizes or variants

  • Package contents

  • Product features

  • Intended use

  • Care or use instructions

  • Other applicable product details

If a product received is damaged, defective, incorrect, or materially different from its description, please contact our customer support team.

Available remedies will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Our Website may also offer quick-view or add-to-cart features for shopping convenience.

We recommend reviewing the complete product page before completing your purchase.

5. PRICING INFORMATION

NIVQERAHI strives to provide accurate and transparent pricing information for products available through our Website.

However, occasional pricing or technical errors may occur.

If an item is displayed at an incorrect price, we may contact you to explain the issue and, where permitted by law, provide the option to proceed at the correct price or cancel the affected order.

If payment has already been collected for a cancelled order, we will arrange an appropriate refund.

Prices, promotions, discounts, shipping charges, and product availability may change from time to time.

Our standard shipping fee is typically:

USD $5.99

The final shipping charge will be displayed during checkout before you complete your purchase.

From time to time, NIVQERAHI may offer free shipping or other promotional shipping offers on qualifying orders.

Any applicable offer will be displayed on our Website or during checkout.

The final amount payable, including applicable shipping charges and taxes collected at checkout, will be displayed before you confirm your purchase.

6. PRODUCT AND SERVICE AVAILABILITY

Product availability displayed on our Website reflects inventory information available at the time of browsing.

Although we make reasonable efforts to maintain accurate stock information, availability may change due to:

  • Order volume

  • Supplier availability

  • Warehouse operations

  • Fulfillment circumstances

  • Inventory updates

Occasionally, an item may become unavailable after an order has been placed.

If this happens, we may:

  • Contact you regarding the unavailable item

  • Offer an available alternative with your agreement

  • Cancel the unavailable item

  • Arrange a refund where payment has already been collected

Estimated Delivery

Estimated delivery time is usually 10–15 business days after your order has been processed.

Order processing generally takes approximately 1–2 business days.

During high-demand periods, holidays, or promotional events, processing may take up to 3 business days.

Please note that delivery times may vary depending on:

  • Your location

  • Product availability

  • Fulfillment location

  • Customs clearance

  • Holidays

  • Weather conditions

  • Carrier delays

  • Local delivery conditions

  • Other circumstances outside our reasonable control

Delivery times are estimates only and are not guaranteed delivery dates.

Once your order ships, you will receive a shipping confirmation email with tracking information.

For more information, please review our Shipping Policy at:

https://nivqerahi.com

7. SPECIFIC ADDITIONAL DISCLAIMERS AND OBLIGATIONS

In addition to the general provisions contained in our Terms of Use, customers should carefully review product information before purchasing or using NIVQERAHI products.

Products purchased through NIVQERAHI:

  1. May have different specifications depending on the selected size, color, style, model, finish, or variant;

  2. May not include additional manufacturer warranties unless expressly stated, without affecting statutory rights or consumer guarantees that may apply;

  3. May include instructions, packaging, or product information supplied by manufacturers or suppliers;

  4. Should be used only for their intended purpose;

  5. May require customers to review applicable dimensions, compatibility, care instructions, storage information, or intended-use information before purchase.

Customers are responsible for reviewing product information before purchase to determine whether a product is suitable for their intended use.

Where a product has specific compatibility requirements, customers should review those requirements before completing a purchase.

Nothing in this section excludes or limits rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

8. TAXES, CUSTOMS DUTIES & IMPORT FEES

Applicable sales tax, value-added tax, goods and services tax, or other consumption taxes may be included in the product price or calculated at checkout depending on your location and applicable regulations.

International orders may also be subject to:

  • Sales tax

  • Use tax

  • Value-added tax (VAT)

  • Goods and services tax (GST)

  • Customs duties

  • Import fees

  • Customs clearance fees

  • Brokerage fees

  • Tariffs

  • Other applicable government charges

Unless otherwise stated during checkout, customs duties, import taxes, and local charges may not be included in the product price or shipping fee.

Customers may be responsible for applicable charges required by local law.

These charges may be collected by customs authorities, shipping carriers, or other authorized agencies.

NIVQERAHI does not control customs processing times or charges imposed by local authorities.

Delays caused by customs authorities, inspections, or unpaid import charges may affect delivery times.

9. RETURNS & REFUNDS

Return and refund requests are governed by our Return & Refund Policy.

We generally accept eligible return requests within 30 days after delivery, subject to the requirements, exclusions, and conditions stated in that policy.

Customers should contact us before returning an item.

Unauthorized returns may not be accepted or may experience processing delays.

For return assistance, contact:

support@nivqerahi.com

10. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible at:

support@nivqerahi.com

If your order has not yet been processed or shipped, we may be able to cancel it.

Once processing or shipment has begun, cancellation may no longer be possible.

If your order has already shipped, you may request a return after receiving the package, subject to our Return & Refund Policy.

11. GOVERNING LAW

These Terms of Purchase shall be governed by and construed in accordance with the laws of Hong Kong, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

Nothing in these Terms limits or excludes any rights or remedies available to consumers that cannot lawfully be waived or excluded.

12. CHANGES TO THESE TERMS

We may update or revise these Terms of Purchase from time to time to reflect changes in:

  • Our products or services

  • Business operations

  • Website functionality

  • Policies

  • Applicable laws or regulations

Updated Terms will be published on this page.

Where required by applicable law, we may provide additional notice regarding material changes.

The version in effect at the time of your purchase will generally apply to that transaction, subject to applicable law.

13. CONTACT US

If you have questions about these Terms of Purchase, your order, product information, payment, shipping, returns, or an existing purchase, please contact us:

Brand: NIVQERAHI

Website: https://nivqerahi.com

Company Name: Zcd Hongkong Limited

Email: support@nivqerahi.com

Phone: (229) 280-6493

Business Address:
Zcd Hongkong Limited
SUITE 1606, 16TH FLOOR,
INFINITUS PLAZA,
199 DES VOEUX ROAD CENTRAL,
HONG KONG

Our customer support team will make reasonable efforts to respond as soon as possible during business hours.